![]() ![]() Round robin – this will target only active agents that are logged into the queue in a round-robin manner, e.g.Hunt by threes, random start – this will send the call to three random agents simultaneously.Hunt by threes, prioritized – this will forward the call to the top three agents of your choice.Fewest answered – this will forward the call to the agent who has answered the least number of calls. ![]()
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